Privacy Policy

Effective Date: 19 October 2024

Introduction

SupplyScope is an all-in-one AI platform specialising in compliance automation and product workflows for retailers, marketplaces, and brands. Our platform is designed to enhance product integrity, address mandatory compliance requirements, and streamline collaboration. We understand that you care about your personal privacy, and we take that seriously. This Privacy Notice describes SupplyScope’s policies and practices regarding the collection and use of your personal data and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and we will update this Privacy Notice as we adopt new personal data practices or policies.

Data Protection Officer

SupplyScope is headquartered in Sydney, Australia. Reinaldo Lie is the Data Protection Officer. If you have any questions or concerns about SupplyScope’s personal data policies or practices or would like to exercise your privacy rights, please contact Reinaldo Lie. His contact information is as follows: Reinaldo Lie SupplyScope Sydney, Australia Email: [email protected] We understand that you care about your personal privacy, and we take that seriously. This Privacy Notice describes SupplyScope’s policies and practices regarding the collection and use of your personal data and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and we will update this Privacy Notice as we adopt new personal data practices or policies.

How we collect and process your personal information

SupplyScope collects personal information from its website visitors and customers. This information typically includes:

Name
Job title
Employer name
Work address
Work email
Work phone number

We use this information to provide prospects and customers with our services. We do not sell personal information and only share it with third parties who help deliver our services. Occasionally, we receive personal information from third-party sources, such as LinkedIn, which may provide further details on your employer or industry.

Use of the SupplyScope Website

As with most websites, SupplyScope’s website collects certain information automatically and stores it in log files. This information may include:

IP addresses
Browser type
Operating system
The region or general location from where your device is accessing the internet
A history of the pages you view

We use this information to improve the design and functionality of our site. It also helps diagnose problems, analyse trends, and track visitor behaviour. SupplyScope has a legitimate interest in understanding how users interact with its website, which assists in improving our services.

Cookies and tracking technologies

SupplyScope provides a comprehensive Cookie Notice that explains the cookies and tracking technologies used on our website. Users can view this notice and learn how to manage their preferences by clicking Cookie Notice.

Sharing information with third parties

The personal information SupplyScope collects is stored in a database hosted by AWS (ap-southeast region). AWS does not use or access your personal information for any purpose other than cloud storage and retrieval. Occasionally, SupplyScope engages third parties to send information to you, including product updates and events. SupplyScope does not share personal data with third parties unless:

You request or authorise it;
It is related to SupplyScope-hosted events or co-sponsored conferences;
Required by law to comply with legal requests;
To protect our rights, property, or safety, or that of others;
It is shared with agents or vendors performing functions on our behalf.

SupplyScope also aggregates non-personally identifiable data to provide insights to partners, service providers, and other third parties for marketing or promotional purposes.

Transferring personal data internationally

SupplyScope is headquartered in Sydney, Australia. We store data in the AWS ap-southeast region. If you use our services from outside of Australia, please be aware that your personal data will be processed and stored in Australia. We use appropriate safeguards, such as standard data protection clauses, to ensure your data is securely processed.

Data Subject rights

The General Data Protection Regulation (GDPR) and other privacy laws provide rights for data subjects, including:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right of data portability
Right to object
Rights related to automated decision making, including profilin

If you wish to exercise any of these rights or confirm that SupplyScope is processing your data, please contact us. We provide reasonable access to your data at no cost, and if access cannot be provided in a reasonable time frame, we will inform you of when the data will be available.

Security of your information

SupplyScope uses reasonable physical, technical, and administrative safeguards to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Data storage and retention

Your personal data is stored on SupplyScope’s servers and on AWS servers in the ap-southeast region. We retain service data for the duration of our business relationship and beyond, for operational, historical, and archiving purposes. Prospect data is retained until it no longer has business value and is then deleted. You can request data erasure by contacting [email protected].

Children’s data

We do not knowingly collect data from children. If you are under the age of 16, please do not provide any personal information through our website or services.

Questions, concerns, or complaints

If you have any questions, concerns, or complaints, or wish to exercise your privacy rights, please contact us at [email protected].

Privacy Policy

Table of Contents

Introduction

Data Protection Officer

How we collect and process your personal information

Use of the SupplyScope Website

Cookies and tracking technologies

Sharing information with third parties

Transferring personal data internationally

Data Subject rights

Security of your information

Data storage and retention

Children’s data

Questions, concerns, or complaints

SupplyScope

Solutions

Products

Connect

What we do

Acknowledgement of Country